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11 Sep 2014
Wowing the Customer
Written by Doug D'Aubrey
As we have mentioned, the subject of customer service is a huge topic to cover. We all know that word of mouth, whether a good word or a bad word, can have a profound effect on the reputation of your business. So how about giving your customers the ‘WOW!’ factor...
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11 Aug 2014
Social media – Getting results?
Written by Doug D'Aubrey
Are you getting results from your social media activities that forward your business, your sales, and ultimately, your profits? Or are you merely wasting your time? Social media, by way of Twitter, LinkedIn, Facebook, Pinterest, etc., can be very time consuming. And, as a business owner, your time is at...
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11 Jul 2014
Does it make good business sense to support a charity?
Written by Doug D'Aubrey
As a small to medium sized enterprise, have you thought much about supporting a charity and how it can help your business? And if so, what is your strategy? Do you have one? Firstly, it makes more sense to build a relationship with a particular cause rather than making ad...
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