Phone: 01384 355444

Email: doug@exec-tc.com

Profile

Doug started in management consulting after many years in senior management with international companies.

Doug is the founder and Managing Director of Executive Training and Consultancy Limited (ETC). Since starting ETC, Doug has helped a variety of companies from various sectors in the UK and throughout Europe. His tailored consultancy packages range from short-term project work to full 3-year company growth programmes, depending on the needs of each client.

Prior to setting up ETC, Doug worked with Burns International Security Services, a multi-billion dollar global security company formerly part of the Borg Warner Group which included companies such as Wells Fargo Armoured, Wells Fargo Guarding and Pony Express to name a few. In the mid 90s, operating as Borg Warner Protective Services PLC, their annual turnover was in excess of $8 billion.

One of the key factors to Doug’s success in consultancy, alongside his vast working knowledge of business operations, is his ability to talk openly and honestly with business owners, senior managers and directors to establish what help is required to improve their business. As an independent observer, he can identify ways of developing their management skills, and improving the operational delivery of their product or service, to achieve tangible results.

Phone: 0330 090 4565

Email: phil@exec-tc.com

Profile

Phil’s extensive background in business development and strategic marketing within the consumer product sector will be an important asset for companies looking to increase profitability.

An in depth knowledge of the sales and product development process will be a valuable resource for businesses looking for a new strategic direction. Phil has worked with leading retailers and online channels to implement sales and category management plans that are competitive and profitable.

Developing marketing plans that identify weaknesses in a business and turning them into strengths has been a big part of Phil’s career. More importantly people are at the heart of any business and good plans need passionate teams to develop and grow them. Mentoring key people in an organization will always ensure plans are implemented and personal ambitions are achieved.

As well as knowledge and experience, understanding your customer and their needs will determine the success of any marketing plan. Phil’s background in this important part of the business development process will ensure that it is never overlooked by ETC clients.

Phone: 01384 355444

Email: sue@exec-tc.com

Profile

Sue’s career spans 40 years of wide-ranging business and commercial experience gained in numerous organisations from large, £multimillion plcs to SMEs and owner-managed businesses across a wide spectrum of sectors; manufacturing, media, financial services, education, public sector.

She worked her way up the ranks in a leading West Midlands manufacturing company from apprentice to Product Manager for a £20m product range, responsible for driving sales, profit and return on investment. She managed all aspects of the marketing mix, and the full product lifecycle from compiling business cases for new product development through to launch and beyond.

Sue then moved into financial services where she successfully drove the marketing strategy of an owner-managed IFA to grow the business from £1m turnover to over £10m turnover, enabling the owner to sell and exit the business within his target timeframe.

Over the last 10 years, her freelance career has led to her undertaking marketing communications roles in public-sector programmes including the £300m Home Access pilot programme, and then the Machinery of Government (MoG) transition period within the Skills Funding Agency.

She subsequently moved into project management working on two major IT-led business transformation programmes for both a national newspaper group, and a UK top 20 university’s £50m three-year programme.

Sue is keen to bring the culmination of all this experience to help ETC’s clients grow their businesses and their profits.

Phone: 0330 090 456

Email: chris@exec-tc.com

Profile

After graduating at London University, Chris gained corporate experience in the transport, fleet management and vehicle rental and leasing industries across Europe.

He specialised in sales and marketing, business development and mergers & acquisitions.

Chris has been instrumental in the launch of many new companies and services as well as in the negotiation and implementation of several successful acquisitions.

He went on to work in consultancy and entered into a two-year contract with the Boston Consulting Group in Germany.

He then purchased a print franchise and has over 20 years’ experience of running his own business both as a franchisee and as an independent business.

His principal achievement during this time was to create the UK’s first online document printing business.
He has experience as a marketing adviser and mentor for many start-up businesses on behalf of the Prince’s Trust and Business Link.

His print business was sold in June 2018 and Chris now offers his services as a Specialist Consultant with the intention to help small businesses grow and prosper.

He is also a Higher Education tutor and lecturer for the Business & Entrepreneurship degree courses at King Edward V1 College in Stourbridge.

Phone: 0330 090 4565

Email: craig@exec-tc.com

Profile

I spent my younger years moving from country to country, experiencing living in different cultures around the world. I like to believe that this has given me a strong global outlook on life and a very accepting appetite for change.

It was in Holland where I started my career with DHL in 2002 and had 19 years in various positions running programs for some of the largest multinationals such as Microsoft, Ford, VW, Robert Bosch, Goodyear, among others. I was responsible for supporting the global operations setup and running a variety of projects from continuous improvement, Recovery to Change & Transformation projects. I held a pivoting role influencing internal & external stakeholders from shop floor to leadership level, Project Governance and the facilitation of workshops.

I am qualified in Prince II, Lean Six Sigma, Agile, scrum and am an accomplished facilitator, all of which allow me to call on a vast range of tools and methods to help me adapt different approaches to solving problems.

In 2019 I made the step to support Micro Businesses and SME’s focus on the basics of their business using the tools and methods I have learnt over the last 20 years. There are two key areas of a business that I believe are overlooked. One is the clear understanding and constant review of processes which are the foundation of a business and the other being the employees who are vital for completing the necessary tasks for that business. If these are looked after it allows a business to thrive and the owner has all the time needed to work on their business and not in it.

Phone: 0330 090 4565

Email: earl@exec-tc.com

Profile

Working with many global brands such as Microsoft, Wartsila, Pfizer, Bayer, Grant Thornton and UCB; clients describe Earl as being, an inspirational, persuasive facilitator who builds in high levels of practical business relevance, audience engagement, and experiential activities into every event he delivers. This enables clients to experience, transformational behavioural change.

Earl is a former professional musician, he also has a solid background Human Resource Development, holding membership of the Chartered Institute of Personnel and Development for over 30 years.

Earl has seamlessly transitioned into one of the foremost business coaches in personal and professional development.

Since 1998, Earl has been involved in the design, development and delivery of a wide range of courses and conferences, in Leadership, Personal Development, Team Development and Sales Excellence and Presentation Skills.

Qualifications & Professional Bodies:

• MSc HRD Human Resources and People Development – 2003
• NLP Practitioner - 2005
• Qualified Total Quality Management (TQM/AGILE) Coach - 1991
• Annual Trainer Recognition Award - Microsoft Corporation - 2009
• Lead Facilitator within Microsoft MACH Programme since 2007
• Recognised for 30 Years of championing exceptional Service to Human Resources and People Development from the Chartered Institute of Personnel and Development – 2016
• DOOR International Associate – Delivering Leadership and Business Skills globally
• CIPD Associate – Delivering to B2B and B2C audiences globally - 2018

Phone: 07852108006

Email: Lesley.renwick@exec-tc.com

Profile

Hi, I’m Lesley and I live and breathe all things business.

I started my first business when I was 12. I’ve always ran a business of some description. Even when employed in companies like Marks & Spencer where I trained as a Finance Manager, I had a side hustle. I’ve worked in both the public and private sectors. In addition to my Business Consultancy, I specialise in digital marketing education consultancy.

I taught business and management in Further Education for 20+ years. I’m one of the foremost business education consultants in the UK and a Subject Matter Expert for OFQAL. I work with awarding bodies like City and Guilds and Pearson Edexcel on developing business qualifications, teaching and learning resources and assessment materials. I write national and international exam papers on business subjects such as Enterprise, Personal and Business Finance, Marketing, Global Business, etc.

For those of you that care about this stuff, I have an Honours Degree in Business, a master’s in leadership and management and a master’s in education. I’ve always got a personal/ professional CPD project on the go for my own development. I advise everyone to do this because, as my favorite blues musician B.B. King used to say; “Your education is one of the few things no-one can ever take away from you.”

So, when I tell you that my twin passions are education and enterprise because both have the power to change lives.

Phone: 07468 462622

Email: emma.ramsay@exec-tc.com

Profile

Emma has a passion for people’s success and as such, has been supporting businesses of all shapes and sizes in a variety of industries, for over 30 years. Her background is in HR, she is a Fellow of the Chartered Institute of Personnel and Development and is also a qualified coach. Her belief is firmly that if you support, guide and engage the right people in any task, then success is inevitable.

After many years of employment in senior management roles with UK and international companies, Emma made the step into freelance business consultancy in 2014. Since this time, she has worked closely with many business leaders, getting her hands dirty and helping them to set goals, put together plans and focus on growth and change. She builds strong relationships with the people she works with and takes great pride in helping them to achieve whatever it is that they want.

Emma is keen to help ETC’s clients to grow and succeed by sharing her years of experience with them.

Phone: 0330 090 456

Email: steve@exec-tc.com

Profile

Steve has joined the ETC Team as an Expert in the field of Exporting.

When Steve started his international business career more than 35 years ago, handling 60 consignments per week to markets worldwide, it seemed like an enjoyable, rewarding and slightly’ sadistic’ challenge. Since then, he has worked in senior positions for companies involved in a diverse range of products and sectors, regularly visiting and establishing significant levels of profitable sales in over 30 countries. It was during a time of ‘recharging his batteries’ whilst working as a senior international trade adviser for UKTI, that he realised that with the correct attitudes and support, it should be possible for most companies to take advantage of the enormous levels of opportunities in markets worldwide. He has helped companies involved in everything from engineering, building materials, recycling and waste management, petrochemical, high value design interiors and gift products, magazine and book distribution and even glass eyes, to sell successfully overseas and still does on a daily basis.

Some other specialists areas he has developed over the past few years including….
New product development – from an idea in your head to global sales.
Strategic growth planning – he has worked closely with more than 60 companies on a one to one basis, providing a national and global perspective.