Leaf and Bean
Florist, Newcastle
"So, one of the most positive people we hang out with is George. We’ve been working with George for eight months now. In that time, we have grown as a business and in ourselves. Despite our initial basic knowledge of business, George was patient with us and remained optimistic. We are now more organised, structured, focused, and positive, having a clear plan for the future.

George’s commitment to us, personally and commercially, has allowed us to fully trust his process and know that we can turn to him whenever we’re in a moment of doubt. His years of expertise strengthens this trust, and we’ve not only learned a lot about our business during the process but ourselves too.

Although he is extremely professional, his meetings are relaxed yet effective, giving us clear guidance and knowledge of where to direct our business to reach our goals. George’s approach and the delivery of his services are impeccable. Having ETC Ltd in your corner would provide you with confidence in crucial decision-making moments when running any business and its why we recommend them."

Amy Pope
Property Manager - Jenny's Lettings
"As a small family run letting agency, we had ambitions to grow but were unsure where or how to start. We felt sceptical of how it would work for us and our business but decided to give working with Craig a try. Right from the first meeting I could tell how much of an impact this programme was going to be on our business.

Craig took the time to understand our businesses and the challenges we faced trying to grow. He took this information away and returned with a plan outlining not only a direction but the steps we would need to take to progress.

Since working with Craig we’ve made huge strides, including starting to network, growing the number of landlords we work with, improved use of technology and making our operations more efficient and professional. We never thought that after just 1 year working together our business would look the way it does today!

We felt completely supported throughout the process and Craig was only ever a phone call away if we ever needed anything. There is no doubt working with Craig has been worth the time and effort and I hate to think where we would be without his support.

I could not recommend Craig and ETC enough. If you want to grow your business while also hitting personal milestones along the way, there is nobody better for the job.

Thank you for EVERYTHING!"

Mel Riley
Psychotherapist in Private Practice
“I am self-employed and I suddenly lost one of my contracts due to funding cuts and felt much panic. I knew I had to do something but I didn’t really know what that something was. I called Doug for a free consultation and I have not only gained a business coach but a good friend and he has more than paid for himself and I would thoroughly encourage anyone who is struggling to invest in some support.”
read full testimonial
Denise J Waite
The HR Dept - Wolverhampton
“Whilst I have more than 19 years’ experience in human resources, running my own business meant becoming a marketing and sales person, an accountant and gaining other skills alien to me. Doug genuinely cares and is also passionate that my business succeeds. At a very scary time, he gives me the confidence I need to believe in myself.”
read full testimonial
Jane Coope
The HR Dept Vale of York
“As my business became established I recognised that a business coach would help me get the systems and approaches in place that I needed to make the next growth step. Doug came highly recommended and I am pleased to recommend him to others also. Doug is a good listener and asks perceptive questions. He has been very supportive and encouraging and has provided me with a greatly valued sounding board. I particularly appreciated Doug’s practical suggestions as well as his strategic insights. Thanks Doug!”

Roger Gough
RS Gough Solicitors & Co
“I am a solicitor in practice on my own, dealing in residential property sales and purchases, commercial property transactions and the buying and selling of small businesses. As with many businesses, large or small, the last 18 months have been difficult. As a result of 12 months guidance with Doug’s guidance, my day-to-day business practices have been put on an altogether different footing. Moreover the Momentum programme has provided a toolbox of techniques which give me confidence in my ability to be better able to deal with the challenges of the trading conditions.”
read full testimonial
Ben Fones
Ben Fones Photography
"I began working with ETC to try and increase my profits and to achieve some goals that has been in my head for over 15 years. Within the first 3 months of working with ETC I had got a grip on my finances of the business, had moved out of the garage at home and realised my dream of owning my own photography studio in the city centre."
read full testimonial
Paul Gamston
Empire Plumbing and Gas Services
"I enrolled on the Momentum Training Programme 12months ago and immediately started to run my business in a more efficient manor. Doug’s first free consultation highlighted the key factors and methods of operation that needed adjusting to allow a decent cashflow to be maintained on a weekly basis."
read full testimonial
Graham Hardiman
The Mystery Partnership
“With the help of Doug D, The Mystery Partnership has expanded significantly in export markets especially in South Africa and his knowledge, experience and contacts were instrumental in our achieving a marketing leading 5 star position in places such as Cape Town. Our 18 month project plan on the South African entry market gained considerably from Doug’s input and suggested options.”
read full testimonial