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24 Oct 2022
The importance of after-sales and upsell
Written by Doug D'Aubrey
Completed the sale: Job done! - or is it? On average, it can cost up to five times more to attract new business than to keep an existing one. Therefore, after-sales and customer care is essential to building and maintaining a profitable business. According to Fundsquire, in the United Kingdom,...
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27 Sep 2022
Improve your sales follow-up sales process
Written by Doug D'Aubrey
Improving your sales follow-up process is one of the simplest and most efficient ways to increase sales conversions. Many small businesses and entrepreneurs often find themselves too busy running a business to follow up on sales proposals and leads. While some customers will be easy to convert, others may need...
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21 Aug 2022
Write a winning sales proposal
Written by Doug D'Aubrey
The sales proposal you send your client is perhaps one of the only tangible references to your compelling sales pitch. Therefore you need to make it personalised and easy to understand. Often, sending over a simple one-page quote with a summary of work and the price is perfectly adequate. This...
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