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15 Apr 2026
Episode 18 - Scaling Smart: Systems, People & Investment for Sustainable Growth
Recorded by Doug D'Aubrey
In this episode of Business Made Smarter, host Doug D’Aubrey is joined by Michele Ibbs, Director of I’m Your PA, to explore what it really takes to scale a business effectively. Following her previous appearance, Michele shares how the business has expanded into three distinct service areas — and the practical...
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25 Mar 2026
Episode 17 - Building a Management Team: When and How to Do It
Recorded by Doug D'Aubrey
In this episode of Business Made Smarter, Ed Nell and Doug D’Aubrey discuss one of the biggest steps in growing a small business: building a management team. Many business owners start as solo operators and eventually reach a point where growth becomes impossible without delegation. Doug explains why productivity is closely...
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25 Feb 2026
Episode 16 - Organisational Structure – Building the Foundation for Growth
Recorded by Doug D'Aubrey
sp; In this February episode of Business Made Smarter, host Ed Nell is joined by Doug D’Aubrey to kick off the year’s deep dive into small business management with a focus on organisational structure. Rather than legal company structures, Doug explains the practical framework of activities that allow a business to...
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28 Jan 2026
Episode 15 - 2026 Series Kick-off: Small Business Management
Recorded by Doug D'Aubrey
In this episode of Business Made Smarter, Ed Nell and Doug D’Aubrey kick off the 2026 series by shifting focus from marketing to small business management. They explore why many great tradespeople and specialists accidentally build “a job” rather than a profitable business, and why management is really about managing activities...
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17 Dec 2025
Episode 14 - Year in Review: Small Business Marketing in a Tough Year
Recorded by Doug D'Aubrey
In this episode of Business Made Smarter, Ed Nell and Doug D’Aubrey look back over a tough year for small businesses and the core marketing themes they’ve covered on the podcast. They talk about the real impact of higher employment costs, why some businesses chose to close rather than adapt, and...
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