There’s no denying it, 2020 has been a rough year for pretty much everyone - and it’s not over yet. You may be thinking: 'what's the point in creating a 2021 businesses plan? All my plans for 2020 went out of the window'. Over this past year, every business has had...

As the COVID-19 pandemic continues, governments are introducing new lockdown restrictions to keep everyone safe. The introduction of the new covid three-tiered lockdown system in England aims to avoid national lockdown by classifying areas based on the rate of infection. And in Wales, the short, sharp "firebreak" lockdown returns the...

In business, there's nothing more frustrating than a missed sales opportunity. During the lockdown, many businesses either had to shut down or had to adapt to a new way of working. In many cases, this has resulted in a backlog of work and sales. A backlog of sales can be...